Sinorbis CONVALTO: Engage and convert your audience at scale in any market

DXP

Sinorbis profile

Track interactions across your messaging channels to build successful digital engagement strategies and making well-informed decisions with an enhanced understanding of the customer journey.

Contact management

Organise and categorise your contacts, ensuring that you can engage with specific segments seamlessly. By simplifying contact management, you can maintain a clear overview of your audience, and deliver targeted and relevant messages.

Chatbots and automation

Save time and enhance customer experiences by leveraging automations to set up welcome messages, quick responses and execute specific tasks, all this across the most popular messaging channels worldwide including, WhatsApp, WeChat, and LINE.

One-to-one messaging with auto translation

Eliminate language barriers whilst maintaining real-time conversations and creating personalised experiences with your audience across platforms like WeChat, WhatsApp, and LINE. Build strong customer relationships by addressing their queries and concerns promptly.

Messages to emails

Stay connected with your audience across timezones. You can effortlessly manage your WeChat, WhatsApp, and LINE messages on the go. Even better, these messages can be automatically forwarded to your email, ensuring you can consistently engage with your followers.

Lead capture

Connect with audiences beyond just messaging platforms. Efficiently capture leads, monitor marketing campaign performance, and integrate effortlessly with your CRM and marketing automation systems.

WebChat

Leverage live chat on your website to revolutionise customer interactions and ensure immediate engagement. Seamlessly integrate with CRM systems for a comprehensive view of the customer journey, enhancing consistency and informed communication.

Frequently asked questions

Are there preferred communication channels for digital engagement in each country?

Global digital marketing presents challenges due to differences in technology, channels, regulations, and content. The diversity of preferred communication channels globally adds another layer of complexity compared to the more unified channels and preferences in the West.

Noteworthy messaging channels in Asia include:

• WeChat: Reigning supreme with over a billion active users in China, WeChat dominates as the unrivalled king of apps, accounting for a staggering 34% of its users' overall data traffic. It also widely used in Hong Kong with a 51% penetration rate.

• Messenger: With over 1 billion monthly active users worldwide, with its strongest adoption in North America, Scandinavia, parts of Southeast Asia, and ANZ

• WhatsApp: Emerging as the social messaging platform of choice in South and South East Asia, Europe and LATAM. WhatsApp boasts over 2 billion monthly active users worldwide

• LINE: With an impressive 182 million monthly active users, LINE is the go-to social platform in Japan and continues to gain popularity in Taiwan and Thailand

• Zalo: Holding an 87% usage rate, Zalo stands as the most widely used messaging app in Vietnam.

• KakaoTalk: With 47.8 million active users, KakaoTalk claims the top spot as the most popular messaging app in South Korea.

What is marketing localization

Marketing localisation refers to the adaptation of a marketing activities, product, application, or content to meet the language, cultural, technology and other requirements of a specific target market (a locale).

Often thought of only as a synonym for translation of content, marketing localization is a substantially more complex issue.

It can entail customization related to:

• Marketing channels

• Technology constraints

• Varying legal requirements

Symbols, colours, text and graphics containing references to objects, actions, or ideas which, in a given culture, may be subject to misinterpretation or viewed as insensitive.

It's so clever that you have the translation button when you engage with students... with Sinorbis, you can just press the button and that translate everything. That's a magic wand for us.

Stella Tian, International Student Recruitment Regional Manager, Royal Holloway University of London

This platform has allowed us to advertise our events and has drawn traffic to our activities such as open days & online engagement sessions. What we tried to do is engage our students by getting them to engage with our members of staff in China through questions about their courses and why they might want to study at Lancaster

Mutty Dad, Head of International Student Recruitment, Lancaster University

The platform (Sinorbis) allows for a lot more interaction by someone who is not well versed in all the bells and whistles that WeChat might provide. Especially in terms of communicating across the language barrier with the translation tool built into the platform. I have very little familiarity with the Chinese language, but I can go in and respond to questions and point the students to the right direction.

Alfredo Varela, Associate Director for International Recruitment Enrolment Management, University of Oregon

We received applications from Chinese students who first learned about UNE through our new website within the first year of launching. That’s much sooner than we would have expected.

Chris Daly, Marketing Manager, UNE International

See Sinorbis in action

Get a personalised demo to see how Sinorbis can help accelerate your global marketing.

request a demo