In this Privacy Policy, 'us' 'we' or 'our' means Sinorbis Australia Pty Limited ACN:605 350 123. We are committed to respecting your privacy. Our Privacy Policy sets outs out how we collect, use, store and disclose your personal information. By providing personal information to us, you agree to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy. Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details.
We may collect the following types of personal information:
We may collect these types of personal information either directly from you, or from third parties. We may collect this information when you:
In addition, when you apply for a job or position with us we may collect certain information from you (including your name, contact details, working history and relevant records checks) from any recruitment consultant, your previous employers and others who may be able to provide information to us to assist in our decision on whether or not to make you an offer of employment or engage you under a contract. This Privacy Policy does not apply to acts and practices in relation to employee records of our current and former employees, which are exempt from the Privacy Act.
We do not collect sensitive information from you.
We do not sell products or services for purchase by children. You must be over 18 years of age to purchase our goods and services.
We may collect, hold, use and disclose your personal information with your consent, to fulfil a contract with you and provide you with our products and services or to pursue our legitimate interests where your rights do not outweigh these interests for the following purposes:
We may also disclose your personal information to a trusted third party who also holds other information about you. This third party may combine that information in order to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience and enhance the products and services that you receive.
With your consent, we may send you direct marketing communications and information about our service. This may take the form of emails, SMS, mail or other forms of communication, in accordance with the Spam Act and the Privacy Act. You may withdraw your consent or opt-out of receiving marketing materials from us by contacting us using the details set out below or by using the opt-out facilities provided (e.g. an unsubscribe link).
We may disclose personal information for the purposes described in this privacy policy to:
We may ask one of these third parties to contact you directly for a specific purpose, and provide us with information collected from you for the purpose of providing the relevant products or services.
We may disclose personal information outside of Australia to other Sinorbis entities or third party suppliers and partners located in China, France, Sri Lanka, the USA or the United Kingdom. When you provide your personal information to us, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with Australian Privacy Law. We will, however, take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with the Australian Privacy Principles.
We may collect personal information about you when you use and access our website.
While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.
We may also use 'cookies' or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so.
We may also use cookies to enable us to collect data that may include personal information. For example, where a cookie is linked to your account, it will be considered personal information under the Privacy Act. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy.
We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information.
Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites.
To the extent permitted by applicable law, you may:
We will honour any statutory right you might have to access, modify or delete your personal information. To request access and to find out whether any fees may apply, please contact us following the instructions in the Contact Us section below. Where you have a statutory right to request access or request the modification or deletion of your personal information, we can still withhold that access or decline to modify or delete your personal information in some cases in accordance with applicable laws.
If you request that we stop processing some or all of your personal information or you withdraw (where applicable) your consent for our use or disclosure of your personal information for purposes set out in our Privacy Policy, we might not be able to provide you all of the services and customer support we offer under this Privacy Policy or our Terms.
We retain your personal information for as long as necessary to provide the products or services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.
The retention period for retaining personal information will vary based on context of the services we provide and on our legal obligations. After it is no longer necessary for us to retain your personal information, we will dispose of it in a secure manner in accordance with any applicable laws.
If you wish to make a complaint about the way we have handled your personal information, you can contact us using the details below. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.
For further information about our Privacy Policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below
Privacy Officer
Sinorbis Holdings PTY LTD
PO Box A974
Sydney South
New South Wales 1235
Australia
contact@sinorbis.com
1300 966 157
Effective: 25 May 2018